Changes to Email Password Handling

Changes to Email Password Handling

We have recently changed how the ReZolve CP (control panel) handles mailbox passwords and webmail to enhance the security of the Shared Hosting platform. 

You can access your CP here: https://ssl.extendcp.co.uk/login.cgi logging in with your domain and password. If you have forgotten your CP password send an email to support.

  • Mailbox passwords will no longer be visible in the CP.
  • If a mailbox password has been lost or forgotten, then it will need to be reset from your CP.
  • The "Login to WebMail" icon and section in the CP is no longer present for the time being, we may have more details on this in a few days. However you will still be able to click on the mailbox listed in "Mail Boxes" to be taken directly into webmail.
  • Please note that ReZolve will not be able to view the password, reset it or have the link to jump into Webmail.
  • You will need to log into your CP with your domain and password. Then the ability to reset passwords and also the login link to Webmail in the "Mail Boxes" section will be available.
  • If you know the mailbox password but want to change it, then you can actually do this from the front page of our Webmail at https://www.outitgoes.com using the "Change Password?" link under the login form. Enter the current password there, and then the new password twice on the form you are presented with.


    • Related Articles

    • Using Webmail for ReZolve Email

      ReZolve Standard Email comes with webmail so that you can access your emails from anywhere using just a web browser. Our webmail also includes facilities for calendar, contacts and file storage. The web address for webmail ...

    • Choosing a Secure Password

      It is recommended that all passwords created for online accounts are complex to minimise the changes of any one of them being guessed, and that unique passwords are used for each account. This means being long (at least 12 characters) and including a ...

    • What are the limits for my email account?

      To protect our servers, we have placed limits on some email features, including the number of emails you can send, the size of your mailbox, and the file size of attachments. Sending Emails For emails you are sending, the limits are: WebMail – 50 ...

    • Changes to SMTP Ports

      As of September 2019, any mail client sending via SMTP through a ReZolve mail server should use port 587 instead of ports 25 or 465. Details on how to change this will vary on your mail client, but we've detailed some of these further down this ...

    • ZoHo Mail Information and Useful Links

      Useful Links WebMail To access your ZoHo Mail webmail go to https://mail.zoho.eu/ and click on the Sign In link at the top right, or go directly to the sign in page ...