Changes to SMTP Ports

Changes to SMTP Ports

As of September 2019, any mail client sending via SMTP through a ReZolve mail server should use port 587 instead of ports 25 or 465. Details on how to change this will vary on your mail client, but we've detailed some of these further down this article.

It is also advisable to use STARTTLS for your encryption method.

Outlook

Select File
Select Account Settings
Select Account Settings from the dropdown
Select your email account from the lists in the Email tab and select Change
Select More Settings
Select Advanced
Change the Outgoing server (SMTP) option to 587
Change the encryption types on both IMAP and SMTP to STARTTLS
Select Ok
Select Next
Once tests have completed select Close and then Finish

Windows Mail

Start Windows Mail, click the Tools menu at the top of the window and then click Accounts.
Select your account under Mail, and then click on the Properties button.
Go to the Advanced tab, under Outgoing server (SMTP), change port 25 to 587.
Click the OK button to save the changes.

Outlook Express

Start Outlook Express, and then select Accounts from the Tools menu at the top of the window.
Double click on your email account.
Under the Advanced tab, change the Outgoing server (SMTP) port 25 to 587.

Thunderbird

Select Tools
Select Outgoing Server (SMTP)
Select the server for this account then Edit
Change the port to 587
Change the Connection Security option to STARTTLS
Change the Authentication Method option to Normal Password
Enter your full email address as the User Name
Select OK
Select OK

Mac Mail

Select Preferences
Select Accounts
Select the Outgoing Mail Server (SMTP) drop down menu, then Edit SMTP Server List
Select the SMTP server for this account
Change the Port to 587
Select OK

iPhone

Go to Settings
Select Passwords & Accounts
Select your email account
Select the Account
Under OUTGOING MAIL SERVER select SMTP
Select the server
Update the Server Port to use 587
Select Done
Select < Account then Done

Android Mail

Open the Email App
Select Settings
Select Account Settings
Select the account you wish to change
Scroll down to More Settings
Select Outgoing Settings
Change the port to 587 and the Security Settings to STARTTLS
Select Done
    • Related Articles

    • Changes to Email Password Handling

      We have recently changed how the ReZolve CP (control panel) handles mailbox passwords and webmail to enhance the security of the Shared Hosting platform.  You can access your CP here: https://ssl.extendcp.co.uk/login.cgi logging in with your domain ...
    • Configuring a Mailbox using IMAP

      Our standard and premium mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection. By using an IMAP connection, you can have multiple clients simultaneously connected to the same ...
    • Configuring a ZoHo Mailbox using POP3

      ZoHo Lite mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection. Using an POP3 connection emails are downloaded from your mailbox and deleted, unless you specifically configure the ...
    • Configuring a ZoHo Mailbox using IMAP

      ZoHo Lite mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection. By using an IMAP connection, you can have multiple clients simultaneously connected to the same mailbox.  For example, ...
    • Methodology

      The methodology for RIBOS is based on the Minimum Standards Manual for the UK Occupancy Survey, as defined in 1996 by the Centre for Leisure Research (see attached). While the core data collection, analysis and reporting for serviced accommodation ...