To give our helpdesk team access to your PC, click on the following link, run the downloaded app and email the resulting 9 digit code to support@rezolve UK. Use a reply to the relevant ticket if you already have one open.

Go here: https://d17kmd0va0f0mp.cloudfront.net/sos/SplashtopSOS.exe and follow the instructions to download and run the SOS app then send us the 9 digit PIN.